OUR EVERYDAY DEALERSHIP PROMISES

1. OUR PRICING PROMISE

UPFRONT PRICING, NO NEGOTIATION NEEDED.

Pricing Promise; every one of our guests gets a great price and you don't have to negotiate to get it.

Hidden fees, extra charges, and stressful negotiations have become synonymous with car dealerships over the years, so it's no wonder why buyers have become tired of the traditional car buying process. At MURRAY HYUNDAI WHITE ROCK, we operate completely different, and that all starts with our Pricing Promise.

Instead of making our customers fight for a fair price, we constantly monitor the market to determine the most competitive price out there - and then just give it to you upfront. That low price will be listed as the same number by our website, our window stickers, and our non-commissioned sales people - and it's the exact price you'll pay - so you know you're getting the best price possible with zero hassle or confusion.

That's our Pricing Promise, and while it might mean that we make less money on sales than other car dealerships, we hope that car buying experiences this easy will spread the word about MURRAY HYUNDAI WHITE ROCK across BC, and beyond.

2. OUR MONEY BACK GUARANTEE PROMISE

NO BUYER'S REMORSE MONEY-BACK GUARANTEE.

We want you to be happy with your purchase - the day you drive off the lot, and for many years to come. That's why we have our 3-Day/300km Money Back Guarantee and our 30 days/2,000km Exchange Promise, ensuring that you'll have ample amount of time to drive around your purchase and decide whether it's right for you and your family.

If you're not absolutely positive that you've made the right choice, bring your car back to the lot within the first 3 days or 300 km (whichever comes first) and we'll cancel your contract and give you your money back - no questions asked! We'll be happy to talk to you about what you felt was lacking from your first choice, and find you the model that has everything your heart desires.

If you're happy with the model you chose, but don't like the color in a different light or want to add on a tech feature, you can come back within 30 days/2,000 km and make a clean swap for a different trim level or a different color. Just hand us your keys and we'll hand you your new ones - it's that easy!

There's no such thing as buyer's remorse at MURRAY HYUNDAI WHITE ROCK, so come and shop with complete confidence that you can't make a decision here. You're guaranteed to love your new car!

3. OUR PEACE OF MIND PROMISE

OUR PROMISE IS YOUR PEACE OF MIND

We know is it important that you trust your purchase decision. Which is why we, At MURRAY HYUNDAI WHITE ROCK include at minimum a six-month unlimited km power train warranty on ALL pre-owned vehicles in order to help give you additional peace of mind.

We also offer low cost warranty extensions and upgrades to ensure that you're protected should something happen further down the road. Our warranty packages are purposefully chosen to be adaptable to your needs.

As part of our promise, we want to make sure that wherever you are and whatever you're doing, you'll be looked after!

4. OUR NO PRESSURE PROMISE

NO PRESSURE SALES STAFF- BUY THE CAR THAT'S RIGHT FOR YOU.

Non-Commissioned sales staff

We believe that buying a car should be stress-free. Our team is committed to helping you find your perfect vehicle.

At most other car dealerships salespeople work on commission, making their income dependent on you spending the highest dollar amount possible. This puts customers and salespeople immediately at odds, as they both have to struggle against each other's interests to get what they want.

That doesn't sound like a fun, positive experience - so we want no part of it here at MURRAY HYUNDAI WHITE ROCK. By training and hiring non-commissioned Product Specialists - who work on a salary and receive bonuses for customer satisfaction - we have aligned the interests of our staff with those of our customers.

Our staff's only goal is to help you figure out which model fits your needs, as there is no motivation to force you into buying a more expensive car. Their only motivation is to achieve true customer satisfaction, since they receive a bonus if you're happy with your car buying experience and your purchase.

Finally, car salespeople that are on your side!

5. OUR TRADE IN PROMISE

TRADE-IN GUARANTEE: WE BUY EVEN IF YOU DON'T.

We're committed to buying your car even if you decide to buy elsewhere.

Selling your current car is a big part of buying your next car, as the money you earn on your sale can take a big chunk out of your purchase price. But it's not always easy. Selling privately can be fraught with stress, and selling to other car dealerships can come with several strings attached.

At MURRAY HYUNDAI WHITE ROCK, we make it easy for you. With our Trade-In Guarantee, you can come in to have your car appraised and leave with a check in hand for the exact amount we valued your car at- even if you don't want to buy your next car from us.

So if you're looking to sell your car, come to us for a stress-free, no strings-attached deal, and we'll write you a check for the appraised value on the spot!

6. OUR 24/7 PROMISE

TRUE 24/7 AVAILABILITY (CALL, TEXT, EMAIL AND FACEBOOK).

· Phone, text, email, Facebook or Twitter. You can always connect with us on your favorite media.

Wherever you are in Canada - whether nearby in BC or in a different time zone - we are available to help you 24/7. Connect with our staff by phone, text, email, Facebook, or Twitter, and we'll answer your questions and respond to your requests.

You may think it's odd that a car dealership in South Surrey/White Rock serves customers from across the country - but when you think about our Pricing Promise, our helpful no-pressured sales staff, and our money-back guarantees, it's no wonder why people are seeking us out.

Buyers are sick of the stress and deception of the traditional car buying process, so it's worth searching far and wide for a dealership that's doing things differently. Now that you've found us, we'll be happy to fly you in or ship a new car out to you - whatever works for you!